Terms & Conditions

These Terms govern your relationship with the operator of Sg Casino accessible via the domain sg-aussie.com and set out the legally binding conditions for your use of the website, games, products and services offered there. By creating an account, accessing, or using any part of the site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the site. These Terms are effective as of 1 January 2026.

Definitions

In these Terms, unless the context otherwise requires:

• "Operator" means Liernin Enterprises LTD, a limited company incorporated under the laws of the Marshall Islands, operating the online gaming service branded as Sg Casino for users accessing via sg-aussie.com, together with any affiliated entities acting as its payment or service providers.
• "Website" means the domain sg-aussie.com and any sub-domains, mobile versions, mirror or replacement domains used to provide access to the Sg Casino service to players in Australia on an offshore basis.
• "Services" means all products and functionalities made available on the Website, including but not limited to online casino games, slots, live dealer games, promotional offers, account services, and customer support.
• "User" or "Player" means any natural person who accesses the Website, creates an account, or uses the Services, whether or not that person places any wagers.
• "Account" means a personal user account registered in the name of a Player on the Website, through which the Player can deposit funds, place bets, participate in games, and withdraw winnings subject to these Terms.
• "Bet" or "Wager" means any sum of real or bonus funds risked by a Player on the outcome of a game or event available on the Website, in accordance with the applicable rules of that game or event.
• "Bonus" means any promotional value, including bonus money, free spins, cashback, tournament tickets or other incentives, credited to an Account pursuant to a promotion or loyalty scheme and subject to specific conditions, including wagering requirements and time limits.
• "Real Money Balance" means funds deposited by the Player or credited as cash (e.g. winnings) that are not subject to active wagering restrictions and may be withdrawn, subject to these Terms.
• "Bonus Balance" means funds and/or free spins associated with an active Bonus, which may be used for wagering but may be restricted for withdrawal until the relevant conditions are satisfied.
• "KYC" (Know Your Customer) means the identity verification and due diligence procedures the Operator may conduct, including collection of identification documents, proof of address, source of funds information and any other data required under applicable laws, regulations, licensing conditions, or internal policies.
• "Restricted Jurisdiction" means any country or territory from which the Operator decides not to accept Players, whether due to legal, regulatory, commercial, or risk considerations. The list of such jurisdictions may be amended from time to time and may include parts of Australia where local law restricts offshore gambling.
• "Game Rules" means the rules, paytables, RTP information, and any specific conditions appearing within each particular game or category of games, including those provided by third-party software suppliers.
• "Chargeback" means a reversal of a payment initiated by a bank, card issuer, payment institution, or Player, after a deposit has been credited to the Player's Account.
• "Business Day" means a day other than a Saturday, Sunday or public holiday on which banks are generally open for business in major financial centres relevant to the Operator's payment processing.

Account Registration

Eligibility and Age Requirements

• Minimum age: To open an Account and use the Services you must be at least 18 years old and legally permitted to participate in online gambling under the laws of your place of residence. By registering, you expressly confirm that:
  • you are 18 years of age or older; and
  • you are not accessing the Website from a location where offshore online gambling with operators such as Sg Casino is prohibited.
• Single account: You may hold only one Account with the Operator for sg-aussie.com. Duplicate or linked accounts may be closed, and bonuses or winnings may be voided where appropriate.
• Personal use: Accounts are for individual, personal and non-commercial use only. Acting on behalf of third parties, account sharing or pooling of funds is strictly prohibited.

Registration Process

• Account creation: To register, you must complete the online registration form, providing:
  • full legal name, date of birth and country of residence;
  • a valid email address and, where requested, mobile number;
  • a unique username and password; and
  • any other information requested by the Operator.
• Email verification: The Operator may require you to verify your email by clicking on an activation link and/or entering a code sent to you. Until verification is completed, access to certain Services, including deposits and withdrawals, may be restricted.
• KYC verification: At registration, upon cumulative deposits or withdrawals reaching certain thresholds, or at any time deemed appropriate, the Operator may conduct KYC checks, including:
  • government-issued photo ID (passport, driver licence or national ID);
  • proof of residential address (utility bill, bank statement not older than 3 months);
  • proof of ownership of payment methods used; and
  • source of funds or source of wealth documentation where required by risk-based procedures.
  The Operator may suspend or restrict your Account until satisfactory completion of KYC.

User Obligations

• Accuracy of data: You must provide true, accurate, current and complete information during registration and keep it updated. The Operator may rely on the information provided and is not liable for losses arising from inaccurate or outdated details.
• Password security: You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your Account. You must:
  • choose a strong password and keep it secure;
  • not share your credentials with any third party; and
  • notify [email protected] immediately if you suspect unauthorised access.
• Prohibited account usage: You must not:
  • open an Account on behalf of another person or for a minor;
  • use VPNs, proxies or other tools to disguise your location to circumvent territorial restrictions;
  • use the Services for money laundering, fraud, or any unlawful activity.
• Verification and closure: Failure to comply with registration or KYC requirements may lead to:
  • temporary suspension of the Account;
  • cancellation of bonuses or winnings where fraud or serious breach is detected; and/or
  • permanent closure of the Account and reporting to relevant authorities, where appropriate.

Betting & Gameplay Rules

General Rules for Placing Bets

• Availability of games: All bets must be placed via the Website interface. The Operator does not accept bets by email, phone, or any other communication channel.
• Balance and currency: Bets may only be placed using funds available in your Account balance (Real Money Balance or Bonus Balance as applicable). If your balance is insufficient, the bet will not be accepted.
• Minimum and maximum stakes: Each game has minimum and maximum bet limits set by the Operator and/or the game provider. These are displayed in the game window. Attempts to place bets outside these limits will be rejected.
• Bet confirmation: A bet is deemed placed and accepted when it is recorded on the Operator's systems. The transaction history in your Account is the authoritative record of bets, wins and losses.
• Game rules: By participating in any game, you agree to be bound by the Game Rules, including paytables and specific bonus mechanics as displayed within each game or on the Website.

Cancellation and Modification of Bets

• Player-initiated changes: Once a bet has been confirmed by the system, you may not cancel or modify it, except where an in-game "undo" or "cancel" function explicitly allows for such action prior to the round starting.
• Operator-initiated voiding: The Operator may, in its reasonable discretion, void or adjust bets or game rounds in cases including but not limited to:
  • obvious technical errors, malfunction or misconfiguration of odds or payouts (including incorrect RTP settings arising from provider error);
  • bets accepted after the end of a game round or after an outcome was known;
  • fraudulent, collusive or abusive betting patterns, including advantage play that exploits a known or reasonably suspected bug or loophole.
• Disputed outcomes: Where a Player disputes a game result, the records held by the game provider's systems and by the Operator's internal logs will be conclusive. If there is a discrepancy, the Operator may suspend settlement pending investigation.

Conduct in Live Casino and Chats

• Respectful behaviour: When using live casino games, chat features or any interactive services, you must:
  • refrain from insults, obscene language, harassment or threats towards dealers, staff or other Players;
  • avoid discriminatory, racist, sexist, homophobic or otherwise offensive comments; and
  • not promote other websites, services or brands.
• Prohibition of fraud and collusion: You must not:
  • collude with other Players to gain an unfair advantage;
  • use bots, scripts, automated tools, screen-scraping, or any other form of automation in gameplay; or
  • exploit glitches, errors or delays to influence outcomes.
• Moderation and sanctions: The Operator or its live dealer partners may:
  • moderate or disable chat access at any time;
  • remove messages or mute Players who violate behaviour rules; and
  • suspend or close Accounts in serious or repeated cases of misconduct, with or without prior warning.

Bonus Terms

General Bonus Conditions

• Bonus offers: From time to time, Sg Casino may offer welcome bonuses, reload bonuses, free spins, cashback and other promotions specifically for Players accessing via sg-aussie.com. Each Bonus is governed by:
  • these general Bonus Terms; and
  • the specific terms communicated in the relevant promotion (e.g. promotional page, email or onsite banner).
• Eligibility: Unless expressly stated otherwise:
  • Bonuses are limited to one per Player, household, IP address, device, payment method or shared environment (e.g. university, library, workplace);
  • Bonuses may only be claimed by Players with a fully registered, non-restricted Account who meet any country or currency requirements.
• Bonus activation: A Bonus may require:
  • entry of a bonus code at the time of deposit;
  • opting in through the promotion page; or
  • making a qualifying deposit of at least the stated minimum amount.
  Failure to follow activation steps may result in the Bonus not being credited.

Wagering Requirements and Timeframes

• Wagering requirements: Unless specified otherwise in a promotion:
  • deposit match bonuses must be wagered a certain number of times (e.g. 35x bonus amount or 35x deposit+bonus);
  • free spins winnings are commonly credited as bonus funds with an associated wagering requirement; and
  • wagering must be completed before bonus funds and related winnings can be withdrawn.
• Contribution of games: Different games may contribute differently towards wagering, for example:
  • most online slots: 100% of stake;
  • table games, live casino or video poker: reduced or 0% contribution.
  The Operator will provide up-to-date contribution tables on the Website. It is your responsibility to check them before wagering.
• Time limits: Bonus offers and wagering requirements are typically subject to expiry periods (for example, 7 - 30 days from activation, or 24 hours for free spins). If the timeframe expires before requirements are met, any remaining Bonus Balance and associated winnings may be forfeited.

Prohibited Games and Actions

• Restricted games: Certain games or categories may be excluded from Bonus play or may have capped maximum bets when using bonus funds. The list of restricted games will be stated in the promotion terms or in a general Bonus policy on the Website.
• Irregular play: The Operator reserves the right to withhold or confiscate bonuses and winnings, or to close Accounts, where it reasonably suspects:
  • use of low-volatility or minimal-risk betting patterns designed solely to unlock bonuses (e.g. equal betting on red/black in roulette);
  • placing high bets relative to bonus size shortly after qualifying deposit and then reducing stake size substantially;
  • bonus abuse by multiple accounts from the same household, IP, device or payment instrument.
• Maximum bet with bonus: A maximum bet per spin or game round may apply while wagering a Bonus (for example, AUD 5 - 10 or equivalent, or a percentage of the initial bonus amount). Exceeding the maximum bet may lead to confiscation of the Bonus and associated winnings.

Combining Promotions

• No stacking: Bonuses generally cannot be combined unless explicitly permitted. Only one active Bonus may be wagered at any given time. Attempting to claim multiple overlapping promotions may result in cancellation of one or more bonuses.
• Order of use: Where both Real Money Balance and Bonus Balance are available:
  • real money is usually wagered first, followed by bonus funds; and
  • the Operator may, at its discretion, change this order if clearly stated in the promotion terms.
• Right to amend: The Operator may amend, suspend or withdraw any promotion to the extent permitted by law and subject to not affecting bonuses already accepted and used in accordance with the published terms at the time of participation.

Payments & Withdrawals

Deposits

• Payment methods: The Website may support deposits via:
  • debit/credit cards issued by major schemes (where permitted by card issuers for gambling transactions);
  • e-wallets and online payment services (e.g. Skrill, Neteller, other regionally available providers);
  • prepaid vouchers or local payment options; and
  • cryptocurrency solutions, where lawfully available and supported by the Operator.
  The availability of methods for Australian Players is subject to banking and regulatory constraints and may be adjusted without prior notice.
• Deposit limits: The Operator may impose minimum and maximum deposit amounts per transaction or per period. Such limits will be indicated in the cashier section.
• Fees: The Operator generally aims not to charge fees for deposits; however:
  • third-party fees, currency conversion charges, or bank charges may apply; and
  • in certain cases, a reasonable processing fee may be applied, which will be disclosed in advance where practicable.
• Processing time: Deposits are normally credited instantly but may be delayed due to third-party payment processing, checks, or technical issues. The Operator is not liable for delays beyond its reasonable control.

Withdrawals

• General conditions: You may request withdrawals of your Real Money Balance at any time, subject to:
  • completion of KYC checks to the Operator's satisfaction;
  • no ongoing investigation regarding fraud, chargebacks or other breaches; and
  • compliance with any outstanding wagering requirements for Bonuses.
• Payment method rules: Where possible, withdrawals will be processed back to the same payment method used for deposit. If this is not feasible, an alternative method may be agreed in line with anti-money laundering principles.
• Limits and timeframes: The Operator may apply:
  • minimum and maximum withdrawal thresholds per transaction or per period;
  • internal security reviews for large or frequent withdrawals; and
  • processing times that, under normal circumstances, range from the same day to several Business Days, depending on the method chosen and KYC status.
• Fees: Reasonable withdrawal processing fees may be applied, particularly where multiple withdrawals are requested within a short period, or where an Account has low or no gameplay activity relative to deposit volumes. Any such fees will be disclosed prior to confirming the withdrawal.

Chargebacks, Refunds and Reversals

• Chargebacks: If a deposit is subject to a chargeback or reversal:
  • the Operator may suspend or close your Account;
  • any bets placed with funds from that deposit, and any resulting winnings, may be voided; and
  • outstanding balances may be set off against the chargeback amount.
• Refunds: Refunds of completed bets or deposits are granted only at the Operator's discretion, typically in cases of:
  • verified technical malfunctions that materially affect game outcomes; or
  • duplicate deposits clearly attributable to a system error.
  Refunds will usually be issued via the original payment method and in the original currency, where possible.
• Reversal of withdrawals: Subject to technical availability and responsible gambling considerations, you may be able to cancel a pending withdrawal and return funds to your Account balance, provided the withdrawal has not yet been processed.

Currency and Exchange

• Account currency: The Operator may offer one or more Account currencies (including, where supported, AUD or alternative currencies). Once selected, your primary currency may be adjusted only in limited circumstances.
• Exchange rates: Where currency conversion is required, third-party payment providers or banks will apply their own exchange rates and fees. The Operator is not responsible for exchange rate movements or associated charges.

Limitation of Liability

Operator's Obligations

• Fairness and integrity: The Operator aims to provide fair and transparent gaming services by:
  • using reputable third-party game providers whose products employ random number generators (RNGs) or equivalent mechanisms designed to ensure random outcomes; and
  • subjecting games to testing or certification where required by the relevant licensing authority or industry standards.
• Accuracy of results: Game outcomes as reflected on the Operator's and its providers' servers are final and binding. In the event of a mismatch between screen display and server records, the server records will prevail.

Exclusions of Liability

• Technical failures: To the maximum extent permitted by applicable law, the Operator is not liable for:
  • interruptions, delays, or failures of the Website or games caused by network issues, internet service providers, power outages, or other external factors;
  • bugs, glitches or defects arising from third-party software or hardware, provided the Operator takes reasonable steps to remedy the situation once aware; or
  • loss or corruption of data resulting from events beyond the Operator's reasonable control.
• Player equipment and connection: You are solely responsible for the condition and configuration of your devices, internet connection and software settings. The Operator is not liable for any losses arising from failure or incompatibility of your equipment.
• Indirect losses: The Operator will not be liable for any indirect, consequential, incidental, special or punitive damages, including but not limited to loss of profits, loss of opportunity, or reputational damage, arising out of or in connection with your use of the Services.

Maximum Liability

• Cap on damages: Subject to any non-excludable rights you may have under Australian consumer or other applicable laws, the total aggregate liability of the Operator to you for any claim arising out of your use of the Services shall not exceed:
  • the amount of the relevant bet or wager that gave rise to the dispute; or
  • where the claim is not linked to a specific bet, the lower of (i) your net deposits on the Website in the preceding three (3) months and (ii) an amount reasonably determined by the Operator in light of the circumstances.
• Non-excludable rights: Nothing in these Terms excludes or limits liability for:
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot be excluded or limited under the law that applies to your use of the Services, including certain statutory guarantees under Australian consumer law to the extent applicable to offshore services.

Intellectual Property Rights

Ownership of Content and Software

• Proprietary rights: All content and materials on the Website, including but not limited to text, logos, graphics, user interfaces, images, audio, video, artwork, databases, and the underlying software code, are owned by or licensed to the Operator or its licensors and are protected by copyright, trademark, and other intellectual property laws.
• Limited licence to use: Subject to these Terms, the Operator grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for private, non-commercial entertainment purposes only.

Restrictions on Use

• Prohibited activities: You must not, without the prior written consent of the Operator or the relevant rights holder:
  • copy, reproduce, modify, adapt, translate, distribute, transmit, publicly display, publicly perform, or otherwise exploit any part of the Website or its content;
  • decompile, reverse engineer, disassemble, or attempt to obtain the source code of the software used in connection with the Services, except where expressly permitted by mandatory law; or
  • remove, alter or obscure any copyright, trademark or other proprietary notices.
• Third-party brands: Names and logos of third-party game providers, payment processors or other partners displayed on the Website are the property of their respective owners and may not be used without their permission.

Privacy & Data Protection

• Privacy policy: Your personal data is collected and processed in accordance with the Operator's Privacy Policy, as updated from time to time and made available on sg-aussie.com. The Privacy Policy explains:
  • which data is collected about you and why;
  • the legal bases for processing;
  • how your data is stored, shared, and protected; and
  • your rights in relation to your personal data, including any rights available under applicable data protection laws.
• Consent and updates: By creating an Account and using the Services, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your data as described therein. Continued use of the Services after updates to the Privacy Policy constitutes your acceptance of those updates.

Changes to Terms

Right to Amend

• Modifications: The Operator may amend these Terms at any time to reflect:
  • changes in applicable laws or regulations affecting offshore online gambling or data processing relevant to Australian users;
  • adjustments in business operations, including changes in licensing, corporate structure or payment processing; or
  • improvements or clarifications to the Services or the user experience.

Notification Procedure

• Notice of changes: When material changes are made, the Operator will use reasonable efforts to notify you in advance by:
  • email to the address registered in your Account; and/or
  • a prominent notice or banner upon your next login or visit to the Website.
• Effective date: Unless otherwise stated, changes will take effect on the date indicated in the notice or on the updated Terms page. Your continued use of the Services after that date constitutes acceptance of the new Terms.

Option to Discontinue Use

• Non-acceptance: If you do not agree with any updated Terms:
  • you must immediately stop using the Services; and
  • you may request closure of your Account and withdrawal of any eligible Real Money Balance, subject to standard verification and withdrawal procedures.

Termination & Suspension

Operator's Right to Suspend or Terminate

• Grounds for action: The Operator may suspend, restrict, or close your Account at any time where it has reasonable grounds to believe that:
  • you have breached these Terms or any Game Rules or Bonus Terms;
  • you are underage, or your identity or location cannot be satisfactorily verified;
  • you have engaged in fraud, money laundering, collusion, abuse of bonuses, chargebacks, or other unlawful or improper conduct; or
  • the continued provision of Services to you would expose the Operator to legal or regulatory risk, including in relation to Australian law on offshore gambling.
• Temporary suspension: During investigations, your Account may be temporarily suspended, including freezing of funds and denial of access to certain Services.

Closure and Funds

• Account closure by Operator: On permanent closure by the Operator (other than for serious breach or illegality), the Operator will, where lawful and practicable:
  • pay out your remaining Real Money Balance, subject to KYC and anti-money laundering checks; and
  • cancel any active Bonuses and associated Bonus Balance.
• Account closure by Player: You may request closure of your Account at any time by contacting customer support. The Operator will:
  • process any legitimate withdrawal request of your Real Money Balance; and
  • confirm closure once completed.
• Forfeiture: Where your Account is closed due to serious breach, fraud, or unlawful activity, any balances (including Real Money and Bonus funds) may be retained by the Operator and/or used to offset any damages, costs or claims, subject to applicable law.

Notification

• Communication: The Operator will generally notify you of suspension or closure by email to your registered address, except where this is prohibited by law or would compromise an investigation or regulatory requirement.

Governing Law & Jurisdiction

Applicable Law

• Governing law: These Terms, and any contractual or non-contractual obligations arising out of or in connection with them, are governed by the laws of the jurisdiction in which the Operator is established (Marshall Islands) and, to the extent required, any licensing jurisdiction under which online gaming services are provided to you.
• Australian users: You acknowledge that Sg Casino accepts Australian Players on an offshore basis and does not hold an Australian domestic gambling licence. Your use of the Services may also be subject to mandatory provisions of Australian law that apply to you as a resident or user located in Australia.

Dispute Resolution

• Internal complaint process: If you have a complaint regarding the Services:
  • first contact customer support at [email protected] with full details of your complaint, including your username, relevant dates, transaction identifiers and a clear description of the issue;
  • the Operator will acknowledge receipt within a reasonable period and endeavour to provide a substantive response within 14 - 30 days, depending on the complexity of the matter.
• External resolution: Where applicable under the laws or licensing conditions that govern the Operator, you may be able to escalate unresolved disputes to an independent dispute resolution body. Details, if and when available, will be provided upon request or displayed on the Website.

Courts or Arbitration

• Jurisdiction: Subject to any mandatory local rights you may have, any dispute, controversy or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance, breach or termination, shall be submitted to the competent courts or arbitral tribunals of the jurisdiction of the Operator's incorporation or such other forum as the Operator may designate in accordance with its licensing obligations.
• Consumer rights: Nothing in this clause prevents you from bringing a claim in any court that has mandatory jurisdiction over the dispute by virtue of applicable consumer protection or similar laws.

Contact Information

• Customer Support:
  • Email: [email protected] (primary contact for account, payments, and gameplay issues)
• General and Legal Enquiries:
  • Email: [email protected]
• Website:
  • https://sg-aussie.com - official AU-facing offshore access domain for Sg Casino.
• Operator Legal Entity:
  • Name: Liernin Enterprises LTD
  • Jurisdiction of incorporation: Marshall Islands
  • Registered/legal address: as recorded in the Marshall Islands corporate register (exact address may be requested via the contact emails above).